Privacy Policy

When you interact with our website, we may collect the following information:

• Contact details you submit through our enquiry form or WhatsApp — such as your name, email address, phone number, wedding date, and city.
• Messages you send us via WhatsApp or our contact form, including any details you choose to share about your event.
• Usage data collected automatically through Google Analytics, such as pages visited, device type, and general location, to help us understand how visitors use the site.

We use the information we collect to:

• Respond to your enquiries and share pricing, packages, or availability.
• Communicate with you about bookings, consultations, and appointments.
• Improve our website, services, and the overall client experience.
• Send occasional updates about our work, offers, or availability — only where relevant.

We do not sell or rent your personal information to third parties.

We use Google Analytics to understand how visitors use our website, which relies on cookies to collect anonymized usage data. You can disable cookies through your browser settings at any time; the site will continue to work, though some analytics features may be affected.

We rely on a small number of trusted third-party services to run this website:

• Web3Forms — processes enquiry form submissions and delivers them to our inbox.
• WhatsApp — used for direct messaging when you contact us via our WhatsApp button or links.
• Google Analytics — used to measure site traffic and usage patterns.
• Instagram, Pinterest, YouTube & Snapchat — linked from our site; if you follow these links, that platform's own privacy policy applies.

Each of these services may process your data under their own privacy policies.

Photos from real bridal transformations may be featured in our portfolio, gallery, or social media with the client's permission. If you'd prefer your images not be used publicly, simply let us know and we will respect that request.

We retain enquiry and booking information only as long as necessary to respond to you, manage bookings, and meet reasonable business record-keeping needs. You may request deletion of your information at any time by contacting us.

You have the right to:

• Ask what personal information we hold about you.
• Request a correction of inaccurate information.
• Request that we delete your personal information.
• Withdraw consent for future communications at any time.

To exercise any of these rights, reach out to us using the contact details below.

Our services are intended for individuals who are of legal age to enter into wedding or event bookings. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised “last updated” date.

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us on WhatsApp or through the enquiry form on our homepage.